FRANK Fest
Ring in the year-end vibes with frank!
It's time to party on with our first ever FRANK Fest! Watch this space as we bring you all the hottest happenings in town, all made even better with your FRANK Debit Card.
Apply and earn up to S$30!
PROMO FRENZY
FRANK’s 2023 year-end extravaganza
The year-end festivities have officially kicked off! We know you’ve been counting down to these epic events, but guess what? We’re here to make it even more thrilling with an array of exclusive promotions, contests and giveaways just for you. Yes, FRFR!
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Complimentary Oatside upgrade
The Event Has Ended01 Oct - 30 Oct -
Free entry to Cherry Discotheque
The Event Has Ended16 Oct - 30 Nov -
Free entry to Drip Singapore
The Event Has Ended16 Oct - 30 Nov -
The Ultimate Swiftie Challenge
The Event Has Ended31 Oct - 10 Nov -
Taylor Swift Movie Giveaway
The Event Has Ended03 Nov -
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4 Nov
Taylor Swift: The Eras Tour Concert Film Giveaway
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9 - 10 Dec
10% off SGCC tickets
Psst, don't swipe away just yet! We've got more to come – stay tuned to our socials for more deets!
YEAR END EXCLUSIVE FOR NEW FRANK CUSTOMERS
FRANK gives you up to S$30 cash reward when you work hard & play hard
Here's how you can earn your cash reward:
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Get connected
Enjoy BONUS CONTENT ON INSTAGRAM
Follow us @frankbyocbc for more money-saving tips and exclusive deals you won't want to miss 🙌
FAQ
See all FAQ-
How long does it take for new/replacement card to reach me?
It takes about 10 working days.
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How do I change my card design?
You may submit the Debit Card Maintenance Form indicating the NEW design of your choice. Alternatively, you may head down to any OCBC Branches to request for a change of card design.
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My card is expiring soon. What should I do?
A renewal card will be sent to you one month before it expires. Your card will be mailed to your mailing address.
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Can I change my card design once it expires?
You may submit the following form - Debit Card Maintenance Form indicating the NEW design of your choice. Alternatively, you may head down to any OCBC Branches to request for a change of card design.
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What are the replacement charges for the FRANK Debit Card?
Card replacement fee is waived for up to 2 replacement in 12 months period and a S$30 card replacement fee applies from 3rd card onwards. From 1 January 2023, the card replacement fees from 3rd card replacement onwards will be updated to S$32.40.
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Terms and conditions
- Terms and Conditions
- Terms and Conditions Governing Card Replacement
- Terms and Conditions Governing FRANK Debit Card
- Terms and Conditions Governing FRANK Debit Card 1% Rebate (with effect of 1st Jul 2020)
- Terms and conditions for the invitation to Taylor Swift The Eras Tour on 4 November 2023
- Terms and Conditions Governing the FRANK New Debit Card and Account Work Hard Play Hard Promotion
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Important notices
- Automatic Standing Instruction
- Online Banking
- Insured Deposits Register
- Fees & Charges
- Deposit Insurance Scheme
- FAQ - Removal of NETS FlashPay on FRANK Cards
- Removal of NETS FlashPay feature on FRANK Debit Cards
With effect from 18 June 2016, the Debit Cardmembers' Agreement will be revised to address, among other matters, amendments and provisions relating to the introduction of digital payment services and malware risks. Please click here for the revised Debit Cardmembers' Agreement.
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Deposit Insurance Scheme
Singapore dollar deposits of non-bank depositors and monies and deposits denominated in Singapore dollars under the Supplementary Retirement Scheme are insured by the Singapore Deposit Insurance Corporation, for up to S$75,000 in aggregate per depositor per Scheme member by law. Monies and deposits denominated in Singapore dollars under the CPF Investment Scheme and CPF Retirement Sum Scheme are aggregated and separately insured up to S$75,000 for each depositor per Scheme member. Foreign currency deposits, dual currency investments, structured deposits and other investment products are not insured.