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FRANK X SMU STUDENT LOAN

FOR SMU STUDENTS – MANAGING YOUR STUDENT LOAN

We’ve taken over the administration of your MOE-funded loan, and we’re here to help you. Scroll down to find out what are your next steps!

Get S$20 cash reward when you apply for a FRANK Account and Debit Card.

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How to apply

INSTRUCTIONS FOR SMU STUDENTS

FOR EXISTING SMU BORROWERS

Here are the instructions on your student loan that you need to follow.

  • If you've graduated and are paying monthly instalment

    Please visit any OCBC branch to submit your payment instruction. Do ensure your payment instructions are submitted early to OCBC to ensure that the payment takes effect before your monthly instalment is due.

    To make payment to OCBC Bank, you have two options:

    • Application for GIRO form: to pay the loan using funds from a non-OCBC account through GIRO. Please factor in enough time (i.e. around 4 to 6 weeks) for your GIRO instruction to take effect.
    • Application for Repayment form: to pay the loan using funds from an OCBC account no later than 20th of the month for the instructions to take effect by the next monthly instalment due.

    Alternatively, you can mail the forms to the following addresses:

    Submit your Application for GIRO form to:
    OCBC Bank, Consumer Loan Operations
    31 Tampines Ave 4 #01-01 Tampines Centre Two
    Singapore 529680

    Submit your Application for Repayment form to:
    OCBC Bank, Consumer Loan Operations
    31 Tampines Ave 4 #03-00 Tampines Centre Two
    Singapore 529680

    If you wish to make partial or full repayment, contact us for the latest total outstanding amount as interest is charged on a daily basis.

  • If you've graduated and need to set up your monthly instalment

    To give us your payment instructions, please complete and submit the Application for Repayment form. You may choose one of the following payment arrangements:

    • A monthly instalment of at least SGD 100 a month over a maximum repayment period of 20 years*.
    • Partial or full repayment with a minimum amount of SGD 1,000 at any time.
    • A combination of monthly instalments and partial repayment.

    Do ensure that you give us your instructions before the payment due date stated in your letter. If you do not, a monthly instalment amount of SGD 100 will be automatically set under your loan account.

    If you have been granted a deferred payment under SMU’s loan administration, the monthly instalment that you had previously stated will resume when the deferment period ends. Please make payment by the deferred payment due date.

    If you wish to make partial or full repayment, please contact us for the latest total outstanding amount as interest is charged on a daily basis.

    *Any amount which remains outstanding thereafter shall become immediately due and payable.

  • If you're still studying

    No action is required from you at this time. Interest will commence upon graduation.

FOR NEW SMU BORROWERS

  • If you are a new SMU borrower

    From 17 June to 30 September 2024, SMU students can now apply for their MOE loans at the SMU FRANK branch from Mon, Tue, Fri (11am to 2pm). This includes:

    Visit the SMU FRANK outlet or any OCBC branch with your guarantor to apply for your MOE TFL, SL and/or OSP at:
    70 Stamford Road #B1-43
    Singapore Management University
    (Li Ka Shing Library)
    Singapore 178901

    For Tuition Fee Loan applications, please fill in the application form and bring along your ID, the completed application form and the relevant documents to the SMU FRANK outlet with your guarantor.
    The Tuition Fee Loan application form can be downloaded from our Tuition Fee Loan page.

    For Study Loan and/or Overseas Study Programme Loan applications, please first apply via the SMU OASIS > Self-service Application* “Financial Aid Application”. Once you have successfully applied, you will receive a letter of approval and loan agreement by SMU. Please visit the SMU FRANK outlet with your guarantor and bring along your ID, letter of approval and loan agreement by SMU.

EXCLUSIVELY FOR SMU STUDENTS

CLAIM YOUR S$20 CASH REWARD!

Get S$20 cash reward when you apply for a FRANK Account and Debit Card by 31 March 2024. Limited to first 1,000 eligible customers per month.

Terms and conditions apply.

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  • No interest will be given for account balances above S$500,000
  • Interest rates are subject to change without prior notice

Terms and Conditions Governing Card Replacement

  1. I agree that the card design fee paid by me will not be refunded nor be used to pay for a similar or different card design selected by me when I replace my card for any reason whatsoever.
  2. I accept that my existing card will be terminated by OCBC Bank if I change or replace the card design on my card to or with another design. I agree to surrender my existing card to OCBC Bank for cancellation when I submit my application to change or replace the card design.

I hereby irrevocably and unconditionally:

  1. Confirm that I have read, understood and agreed to be bound by the terms and conditions set out in this application form;
  2. Represent and warrant that all information provided by me in this application is true and complete and undertake to notify OCBC Bank immediately of any change in such information;
  3. Confirm that I am not an undischarged bankrupt and there has been no statutory demand served on me;
  4. Authorise OCBC Bank to verify information given in this application with any party (including, without limitation, with any credit bureau or any other organisation or corporation set up for the purpose of collecting and providing information relating to the credit standing of persons) without reference to me;
  5. Consent for OCBC Bank to disclose any information whatsoever relating to me as OCBC Bank shall consider appropriate to any person to whom disclosure is permitted or required by any applicable law or to any other person wherever situated for any purpose. Without prejudice to the foregoing, I consent to such disclosure to any credit bureau or any other organisation or corporation set up for the purpose of collecting and providing information relating to the credit standing of persons, and to the disclosure by such credit bureau or other organisation or corporation to any member thereof, for the purposes of assessing my creditworthiness or for other purpose whatsoever; and
  6. Agree that OCBC Bank has the absolute discretion to decline my application for a FRANK Debit Card and/or FRANK Account without giving any reason and to retain the documents submitted as property of OCBC Bank.

Terms and Conditions Governing FRANK Debit Card

General:

  1. I agree to and shall abide by all terms and conditions governing card replacement (“Card Replacement”) set out below.
  2. I shall not duplicate or distribute any card designs (including logos) without the prior written consent of OCBC Bank, regardless of whether such card designs are currently in circulation or public domain.
  3. I agree that OCBC Bank shall not be responsible or liable for and agree to absolve OCBC Bank from all responsibilities or liabilities arising out of or in connection with any card design, including but not limited to that related to picture quality, third party's claims and errors and/or inconsistencies between the picture designs displayed at the store, online and other forms or means in any manner.
  4. I accept that OCBC Bank may terminate, discontinue or withdraw the use or availability of any card designs at any time without notice to me.
  5. I agree to pay OCBC Bank the prevailing card design fee for any card design selected by me whenever I apply for or replace any card and this includes any similar card designs previously selected and paid by me. I agree that the card design fee may be paid by debiting any of my accounts with OCBC Bank or other means as the Bank may agree.
  6. I accept that OCBC Bank may vary the card design fee of any card at any time and from time to time and will not refund nor return the difference between the card design fee previously paid by me and the revised card design fee.
  7. I accept that OCBC Bank reserves the right to select any card design for me in the event that a card design is not selected, indicated or stated clearly in my application form, replacement form or card design request form.

Singapore dollar deposits of non-bank depositors and monies and deposits denominated in Singapore dollars under the Supplementary Retirement Scheme are insured by the Singapore Deposit Insurance Corporation, for up to S$75,000 in aggregate per depositor per Scheme member by law. Monies and deposits denominated in Singapore dollars under the CPF Investment Scheme and CPF Retirement Sum Scheme are aggregated and separately insured up to S$75,000 for each depositor per Scheme member. Foreign currency deposits, dual currency investments, structured deposits and other investment products are not insured.

  1. I agree to and shall abide by all terms and conditions governing card replacement (“Card Replacement”) set out below.
  2. I shall not duplicate or distribute any card designs (including logos) without the prior written consent of OCBC Bank, regardless of whether such card designs are currently in circulation or public domain.
  3. I agree that OCBC Bank shall not be responsible or liable for and agree to absolve OCBC Bank from all responsibilities or liabilities arising out of or in connection with any card design, including but not limited to that related to picture quality, third party's claims and errors and/or inconsistencies between the picture designs displayed at the store, online and other forms or means in any manner.
  4. I accept that OCBC Bank may terminate, discontinue or withdraw the use or availability of any card designs at any time without notice to me.
  5. I agree to pay OCBC Bank the prevailing card design fee for any card design selected by me whenever I apply for or replace any card and this includes any similar card designs previously selected and paid by me. I agree that the card design fee may be paid by debiting any of my accounts with OCBC Bank or other means as the Bank may agree.
  6. I accept that OCBC Bank may vary the card design fee of any card at any time and from time to time and will not refund nor return the difference between the card design fee previously paid by me and the revised card design fee.
  7. I accept that OCBC Bank reserves the right to select any card design for me in the event that a card design is not selected, indicated or stated clearly in my application form, replacement form or card design request form.