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FRANK X SMU STUDENT LOAN

FOR SMU STUDENTS – MANAGING YOUR STUDENT LOAN

We’ve taken over the administration of your MOE-funded loan, and we’re here to help you. Scroll down to find out what are your next steps!

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How to apply

INSTRUCTIONS FOR SMU STUDENTS

FOR EXISTING SMU BORROWERS

Here are the instructions on your student loan that you need to follow.

  • If you've graduated and are paying monthly instalment

    Please visit any OCBC branch to submit your payment instruction. Do ensure your payment instructions are submitted early to OCBC to ensure that the payment takes effect before your monthly instalment is due.

    To make payment to OCBC Bank, you have two options:

    • Application for GIRO form: to pay the loan using funds from a non-OCBC account through GIRO. Please factor in enough time (i.e. around 4 to 6 weeks) for your GIRO instruction to take effect.
    • Application for Repayment form: to pay the loan using funds from an OCBC account no later than 20th of the month for the instructions to take effect by the next monthly instalment due.

    Alternatively, you can mail the forms to the following addresses:

    Submit your Application for GIRO form to:
    OCBC Bank, Consumer Loan Operations
    31 Tampines Ave 4 #01-01 Tampines Centre Two
    Singapore 529680

    Submit your Application for Repayment form to:
    OCBC Bank, Consumer Loan Operations
    31 Tampines Ave 4 #03-00 Tampines Centre Two
    Singapore 529680

    If you wish to make partial or full repayment, contact us for the latest total outstanding amount as interest is charged on a daily basis.

  • If you've graduated and need to set up your monthly instalment

    To give us your payment instructions, please complete and submit the Application for Repayment form. You may choose one of the following payment arrangements:

    • A monthly instalment of at least SGD 100 a month over a maximum repayment period of 20 years*.
    • Partial or full repayment with a minimum amount of SGD 1,000 at any time.
    • A combination of monthly instalments and partial repayment.

    Do ensure that you give us your instructions before the payment due date stated in your letter. If you do not, a monthly instalment amount of SGD 100 will be automatically set under your loan account.

    If you have been granted a deferred payment under SMU’s loan administration, the monthly instalment that you had previously stated will resume when the deferment period ends. Please make payment by the deferred payment due date.

    If you wish to make partial or full repayment, please contact us for the latest total outstanding amount as interest is charged on a daily basis.

    *Any amount which remains outstanding thereafter shall become immediately due and payable.

  • If you're still studying

    No action is required from you at this time. Interest will commence upon graduation.

FOR NEW SMU BORROWERS

  • If you are a new SMU borrower

    From 17 June to 30 September 2024, SMU students can now apply for their MOE loans at the SMU FRANK branch from Mon, Tue, Fri (11am to 2pm). This includes:

    Visit the SMU FRANK outlet or any OCBC branch with your guarantor to apply for your MOE TFL, SL and/or OSP at:
    70 Stamford Road #B1-43
    Singapore Management University
    (Li Ka Shing Library)
    Singapore 178901

    For Tuition Fee Loan applications, please fill in the application form and bring along your ID, the completed application form and the relevant documents to the SMU FRANK outlet with your guarantor.
    The Tuition Fee Loan application form can be downloaded from our Tuition Fee Loan page.

    For Study Loan and/or Overseas Study Programme Loan applications, please first apply via the SMU OASIS > Self-service Application* “Financial Aid Application”. Once you have successfully applied, you will receive a letter of approval and loan agreement by SMU. Please visit the SMU FRANK outlet with your guarantor and bring along your ID, letter of approval and loan agreement by SMU.

EXCLUSIVELY FOR SMU STUDENTS

CLAIM YOUR S$20 CASH REWARD!

Get S$20 cash reward when you apply for a FRANK Account and Debit Card by 31 March 2024. Limited to first 1,000 eligible customers per month.

Terms and conditions apply.